TERMS, PRIVACY & POLICIES
Binding operational guidelines and GDPR-compliant regulatory disclosures for FreshWebWave SaaS solutions.
1. Legal Disclosures (Impressum - ยง 5 TMG)
Entity Name: FreshWebWave SaaS Corp.
Physical Address: Ahornweg 5, 22844 Norderstedt, Germany
Electronic Comms: [email protected]
Telephone Comms: +49 162 91 03 847
Represented by Managing Directors: Lead Systems Architect & Operations Officer
Jurisdiction: Amtsgericht Norderstedt / German Federal Law
2. Privacy Policy & GDPR Compliance
At FreshWebWave, safeguarding your multi-tenant SaaS data is our highest operational priority. In accordance with the General Data Protection Regulation (GDPR), we collect and process telemetry and contact inputs strictly under lawful basis.
Data Collection & Purpose:
- Contact form submissions (Name, Email, Message parameters) used solely for answering engineering and sales inquiries.
- Local storage cookie flags for user interface preferences and session calibration.
- Encrypted Stripe payment checkout identifiers processed securely through third-party financial rails.
You maintain full rights to access, rectify, or request immediate deletion of your stored data by contacting our data protection officer at [email protected].
3. Terms of Service (SaaS Agreement)
By engaging FreshWebWave or utilizing our cloud-native software loadout modules, you agree to operate under these combat-grade service terms.
Availability & SLAs: We endeavor to maintain 99.99% system availability across all multi-tenant clusters. Scheduled maintenance windows will be communicated via telemetry announcements 48 hours prior to deployment.
Recurring Subscriptions: Subscription fees are billed on a recurring monthly or annual cycle via Stripe payment links. Non-payment may result in temporary isolation of tenant schemas until financial calibration is restored.
4. Cookie Policy
FreshWebWave utilizes essential diagnostic cookies and browser local storage (`localStorage`) to remember your cookie consent preferences and maintain seamless session navigation across our armory loadout slots. No aggressive cross-site tracking cookies are deployed without explicit authorization.
5. Refund & Cancellation Policy
Due to the specialized engineering hours and cloud infrastructure resources allocated during multi-tenant deployment, bespoke software setup fees are non-refundable once deployment begins.
Recurring monthly subscription plans can be cancelled at any time through your Stripe billing portal or by contacting [email protected]. Cancellation halts future billing cycles effective at the end of the current active paid period.